Connecting Google Drive to Docket enables the seamless synchronization of files, ensuring up-to-date content for generating precise and relevant answers. This guide provides step-by-step instructions to configure the integration between Google Drive and Docket.
Prerequisites
Before starting the integration process, ensure the following prerequisites are met:
Admin-level access is required in Docket.
Integration Process
1. Accessing Google Drive Integration in Docket
Navigate to the Integrations page within Docket, located in the Settings menu.
Locate the Google Drive app and click on 'Connect'.
2. Authorizing Access
Upon clicking 'Connect', authorize Docket to access your Google Drive workspace.
3. Selecting Folders
The Docket Admin should be able to select a folder for ingestion via Docket.
4. Initiate Syncing
Once the integration is successfully connected and the relevant folders are selected, data syncing will commence automatically between Docket and Google Drive.
Please note that it may take approximately 24-48 hours for data to be used for answer generation.
Important Notes
Disconnecting from Google Drive will permanently delete the ingested data from Docket, and it won't be used for future answer generation. Users should be cautioned accordingly.
Only one user can connect to the Google Drive account.
When new files are added or existing files are updated to the selected folder, it will ideally take 24 hours for them to be used in answer generation.
Only one folder can be added. Therefore, we advise creating a new folder for Docket so that everyone at your organization can add new files and it will be easy to manage.