Skip to main content
All CollectionsAsk
Docket Slack Bot: Your Instant Knowledge Companion
Docket Slack Bot: Your Instant Knowledge Companion
A
Written by Athul Rajeev
Updated over 7 months ago

We're excited to introduce the Docket Slack Bot, your go-to assistant for finding instant answers. Here's what you need to know about its key features:

1. New Slack Workflow: Question Ambiguity:

  • When faced with an incomplete or ambiguous question, Docket proactively seeks clarification from the user.

  • Users have the option to choose from suggested questions or provide additional context to refine the query.

  • If none of the suggested questions align with the query or if the user believes the question is complete, they can select ‘None of the Above’ or rephrase the question using relevant keywords.

2. Regenerate for an Alternative Answer:

  • Should the provided answer not meet your needs, you can request Docket to regenerate a new response.

  • This feature empowers users to explore alternative answers.

3. Related Questions:

  • Docket now offers related questions to facilitate further exploration of topics or continuation of conversations.

  • Users can utilize these prompts to delve deeper into the subject matter or clarify any uncertainties they may have.

Asking Docket questions in Slack

Note: Docket will provide both verified and unverified responses to your questions.

  1. To ask a question, tag Docket by typing ‘@docket’, followed by your question.

  2. Docket will share both verified and unverified responses, instantly.


    ​Here’s an example question: “@Docket, what is Slack Connect?"

We encourage you to leverage these features to streamline your interactions and extract maximum value from the bot. Thank you for choosing Docket as your trusted knowledge companion.

As always, if you have any questions or need help with Docket please write to us at [email protected].

Did this answer your question?